To map your domain name to the Sketchanet platform, you will need to enter some DNS records. The records you require depend on whether you are using an SSL certificate for your website.
NB: We strongly advise all customers to use a secure certificate for their website, no matter what sort of site it is. Using a secure certificate will make your site load faster, and improve your google ranking. Many web users also now have a browser setting applied to block insecure websites, so you'll want to avoid falling foul of this.
When you are not using a secure certificate:
Please apply these 2 DNS records to your domain:
| Record | Type | Value |
|---|---|---|
| www | CNAME | loadbalancer.sketchanet.com |
| @ | A | 174.129.25.170 |
If there are any existing records that match the above, you need to remove them first.
When you are using a secure (SSL) certificate:
Please note that you cannot make use of SSL certificate provided by your domain registrar or any other third party. To run your Sketchanet website over https you need to request a secure certificate from us.
When you request a secure certificate for your domain from us, there is a two step process:
1) We'll provide you with a unique CNAME record to authorise your secure certificate. You'll need to apply this CNAME record to the DNS settings of your domain - usually you will do this at your domain registrar control panel.
2) Once your certificate is authorised, we'll provide you with a further CNAME record to point your domain at a secure version of your Sketchanet website. Again this CNAME record needs to be applied to the DNS settings of your domain - usually you will do this at your domain registrar control panel.
You can request a secure certificate from us here: https://www.sketchanet.com/news/secure-your-website-with-an-ssl-certificate
There is the option to request for us to handle all of the configuration on your behalf. If (like most people) you find the above baffling, please choose this option, and we will take care of applying all the DNS records for you.
123-reg tutorial
The video below demonstrates exactly how to update these DNS settings in the control panel of popular UK-based domain registrar 123-reg. Use the fullscreen button in the bottom right so you can see the detail.